Privacy Policy

At Craftourfurniture, your privacy and the security of your personal information are extremely important to us. This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with our custom-made furniture website, services, and platforms. Please read this policy carefully to understand your rights and our practices.

 

1. Information We Collect and Why

We collect information in various ways—including when you visit our website, place a custom furniture order, communicate with us, or engage on social media. This information helps us deliver a personalized and secure experience.

Data Category

Purpose

Sources

Identifiers (e.g. name, phone, email, shipping address)

To identify you, confirm orders, deliver custom products, communicate with you, provide support, and market our products.

Provided directly by you when placing an order, signing up, or contacting us.

Custom Preferences (e.g. furniture dimensions, wood types, finish choices)

To fulfill custom orders and improve our offerings.

Provided during product customization or design discussions.

Payment Information

To process transactions securely.

Collected during checkout via secure payment gateways.

Browsing Behavior (e.g. IP address, device info, cookies)

To personalize your experience, analyze trends, and improve our site.

Collected through cookies and analytics tools when you visit our website.

Photos, reviews, or posts

To showcase your furniture or testimonials (with your permission).

Submitted directly by you or via tagged social media content.

2. How We Use Your Data

  • To design and deliver your custom furniture
  • To process your payment securely
  • To send order confirmations and updates
  • To provide customer support
  • To personalize product recommendations
  • To improve our services and site functionality
  • To market promotions or new products (if opted-in)

3. How We Share Your Data

We do not sell your personal data for monetary gain. However, we may share data with trusted parties as needed:

Shared With

Purpose

Service Providers

Shipping partners, payment processors, email service providers, and customer support tools. These partners are bound by confidentiality and data-use agreements.

Marketing Tools

To deliver personalized ads or product suggestions if you’ve opted into marketing communications.

Legal Authorities

Only when required by law or to protect the safety of our users and operations.

4. Data Security

We use encryption, firewalls, and secure systems to protect your data. Access to your personal data is limited to employees and partners who need it for business operations. For enhanced account safety:

  • Use strong, unique passwords
  • Don’t share your login credentials
  • Enable two-factor authentication where available

We implement industry-standard security measures to ensure your information is safe:

  • SSL encryption for secure data transmission
  • Access controls and authentication protocols
  • Secure payment processing through trusted third-party providers

5. Your Rights and Choices

You may:

  • Access, correct, or delete your data by contacting us
  • Opt out of marketing emails via the “unsubscribe” link
  • Request account deactivation or data deletion by contacting us

6. Cookies and Tracking

Our website uses cookies and similar technologies to improve user experience. You can manage cookie preferences through your browser settings.

At this time, we do not respond to Do Not Track (DNT) browser signals due to lack of standardization.

7. Minors

We do not knowingly collect information from individuals under the age of 13. If we discover such data, we will promptly delete it. If you believe a child has submitted data to us, please contact us immediately.

8. Updates to This Policy

We may update this policy as our services evolve or as laws change. Any changes will be posted on this page with the latest revision date.

Last Updated: May 10, 2025

9. Contact Us

If you have any questions about this Privacy Policy or your data, please reach out:

Email: info@craftourfurniture.com
Mailing Address: Craftourfurniture, 2400 Virginia Avenue NW DC, 20037

23 Years of Experience

Decades of expertise shaping every piece

+7540 Clients Served

Trusted vastly across the globe

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